Job Description
A Sales Advisor plays a vital role in delivering exceptional customer experiences that drive store sales and profitability. Their primary responsibility is to ensure customers feel valued and assisted, leveraging their product and fashion expertise to create an engaging shopping environment.
Key Responsibilities:
* Provide outstanding customer service
* Fold, hang, display, and merchandise garments to maximize selling opportunities
* Process, stock, and replenish garments on the sales floor and in the stock room
* Open, unpack, and label merchandise with security tags
* Support customer purchases and returns at the register
Qualifications:
To excel as a Sales Advisor, we seek team players who possess a proactive and helpful approach, fostering collaboration and collective success. Ideal candidates have a positive mindset, are eager, optimistic, and motivated when interacting with colleagues and customers.
Requirements:
* Previous experience in retail, merchandising, and/or customer service
* Effective time management and stress resistance
* Customer-centric mindset, prioritizing customer needs while serving as a brand ambassador
* Fashion knowledge and genuine interest in fashion trends
* Selling mindset, able to approach and fulfill customer needs
Benefits:
We offer our employees attractive benefits and extensive development opportunities worldwide. This includes a staff discount card, usable across all H&M Group brands in stores and online.
Inclusion & Diversity:
H&M Group values diversity and strives for inclusive workplaces. We aim to create teams that share and combine their knowledge, experience, and ideas. Our recruitment process considers all diversity dimensions, ensuring a fair and equal hiring process.