The Counsellor provides high-quality, trauma-informed emotional and psychological support to individuals and communities affected by disasters under the Disaster Recovery Funding Arrangements (DRFA). The role contributes to community recovery by delivering counselling, psychosocial interventions, referrals, and practical wellbeing support, while promoting resilience, safety, and connection. The Counsellor works collaboratively with local services, recovery partners, and community networks to ensure people receive timely, holistic, and culturally safe care.
Duties & Responsibilities
* Provide trauma-informed, evidence-based counselling to individuals, families, and groups impacted by disasters, in the Burdekin, Charters Towers, Hinchinbrook and Townsville regions
* Conduct psychosocial assessments, risk assessments, and safety planning as required
* Develop and implement client-centred support plans with clear goals and interventions
* Offer brief interventions, emotional support, debriefing, and practical strategies to manage distress
* Deliver services in a range of settings including clinics, outreach locations, community hubs, and via telehealth.
Community Recovery Support
* Participate in community outreach, events, and recovery activities to promote engagement and accessibility
* Provide psychoeducation on stress, trauma, coping, and recovery
* Contribute to community capacity-building initiatives
* Identify emerging community needs and elevate concerns to Program Manager
Coordination and Referral
* Ensure effective referral pathways with GPs, mental health services, social support agencies, and emergency recovery partners
* Liaise with internal teams and external stakeholders to ensure integrated and holistic support
* Advocate for clients and follow up to ensure continuity of care.
Documentation and Compliance
* Maintain accurate, timely, and confidential client records in accordance with organisational policy and DRFA requirements
* Collect service delivery data to support reporting and accountability obligations under the funding agreement
* Adhere to clinical governance frameworks, ethical guidelines, and professional standards.
Professional Practice
* Engage in regular clinical supervision, case review, and reflective practice
* Participate in training, team meetings, and professional development
* Contribute to quality improvement activities related to service delivery and disaster recovery processes.
For more details, please read the full position description here
For all inquiries contact @taihs.net.au – Applications open until 30th January of 2026.
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