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Gambling help service counsellor- townsville

Townsville
Centacare North Queensland
Posted: 8 March
Offer description

$88,099.00 - $94,791.00

Permanent - Part Time

Townsville

Counselling, Practitioner, Therapeutic etc.

Centacare North Queensland is seeking a Gambling Help Service Counsellor to join our Client Services team. In this role, you will provide counselling, support and referral services to individuals affected by problem gambling, while also contributing to community education and prevention across the North Queensland region.

This is a meaningful opportunity to support recovery, strengthen communities and deliver early intervention services that help people regain control and rebuild their wellbeing.

Benefits you will enjoy

* SCHADS Level 4 salary + Super + $2,500 above award allowance + Sign on Bonus (pro rata)
* Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
* 5 Weeks Annual Leave + 17.5% leave loading
* Birthday Leave + Private Health Insurance discount
* Professional supersivion and development opportunities
* A supportive, values driven workplace
* The opportunity to make a genuine impact in people's lives
The Opportunity

As a Gambling Help Service Counsellor, you will:

* Provide therapeutic counselling and support to individuals and families impacted by gambling harm
* Conduct psychosocial assessments and develop client-centred intervention plans
* Manage a client caseload in line with program targets and funding requirements
* Deliver community education sessions and safer gambling information
* Build relationships with community organisations and gaming venues to support referral pathways
* Engage with regional and remote communities across North Queensland
* Maintain accurate case notes and client data within organisational systems
* Contribute to service development, program evaluation and continuous improvement
About You

You are a compassionate and skilled practitioner who is motivated by improving outcomes for individuals and families experiencing addiction-related challenges.

You will bring:

* A degree qualification in Social

Work, Psychology or Behavioural Sciences

* Experience delivering therapeutic counselling and evidence-based interventions
* Strong assessment and case management skills
* Ability to work culturally respectfully with Aboriginal and Torres Strait Islander communities
* Excellent communication and relationship-building skills
* A current Driver Licence and willingness to travel across the region
* A Blue Card and Disability Worker Screening Clearance (or ability to obtain)

Experience working in addiction services or gambling harm support will be highly regarded.

Why Join Centacare North Queensland?

At Centacare NQ, we are committed to enhancing wellbeing and resilience through respect, dignity and service excellence.

When you join our team, you will be part of an organisation that is deeply connected to the communities we serve across North Queensland.

Apply Now

If you are passionate about supporting people through recovery and building stronger communities, we would love to hear from you.

If you're passionate about strengthening families and communities across North Queensland, this is your opportunity to do work that truly matters. If you are interested, please apply! We will be reviewing candidates as they are received.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.

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