Make the move. Make a difference.
The Sexual Health Services team is seeking an Administration Officer to join their team. In this role, you will provide friendly, welcoming, non‐judgemental, professional, and highly customer‐service‐focused clinical reception, telephone, and administrative support within the Sexual Health Service.
About us:
Cairns Sexual Health Services is a large clinic providing free and confidential STI testing, HIV and BBV, contraception, fertility control, and transgender care. Core clients include youth, Aboriginal and Torres Strait Islanders, people living with HIV, gender diverse, and those seeking pregnancy options. The multidisciplinary team includes doctors, Clinical Nurse Consultants, Clinical Nurses, a social worker, psychologists, Aboriginal and Torres Strait Islander Health Workers, and Health Promotion staff.
Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.
About your role:
* Assist all staff in the work area and develop a highly compatible and supportive working team, whilst demonstrating effective communication skills, empathy, and understanding in a patient-focused environment.
* Answer queries and provide accurate information to patients, visitors, and staff accessing the unit in relation to Queensland Health policy and procedures.
* Provide general administrative support including ordering of stationery, answering phone enquiries, photocopying, filing, faxing, and minute-taking as required, to enable health professional and medical staff to meet their objectives and deliver services to patients and colleagues.
* Provide a quality client service including liaising with staff, public and private patients, carers, and external agencies as required in a confidential manner.
For more information about this role, please refer to the attached Role Description.
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
What we offer:
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
Learn what it's like to work with us, in an inclusive and supportive work environment.
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