Sales and Business Development Representative
Are you passionate about delivering exceptional customer service and driving sales growth? Do you thrive in a dynamic, fast-paced environment? We are seeking a highly motivated and results-driven Sales and Business Development Representative to join our team.
We are looking for someone who is dedicated to understanding the needs of our customers and providing them with personalized solutions. As a Sales and Business Development Representative, you will be responsible for building relationships with existing and potential customers, identifying new business opportunities, and developing strategic plans to drive revenue growth.
Your key responsibilities will include:
* Handling new member enquiries and membership applications.
* Providing clear, non-technical answers to enquiries.
* Maintaining confidentiality and accuracy of member information.
* Adhering to call quality standards and delivering First Call Resolution (FCR).
* Verifying member identity and complying with ACCC requirements.
* Analyzing individual reporting on campaign progress and results with the Sales Team Leader.
* Establishing action plans to increase conversion rates.
About You
We are looking for someone who has excellent communication skills and a friendly, professional demeanor. You should be able to handle calls efficiently and effectively, providing accurate information. Additionally, you should be committed to maintaining confidentiality and accuracy of member information. If you are proactive in establishing action plans to improve conversion rates and have a passion for customer service and sales, we would love to hear from you.
Benefits of Working with Us
We offer a range of benefits that support your personal wellbeing journey, including:
* A 50% subsidy on HCF hospital and/or extras cover.
* 18 weeks of parental leave for all new parents.
* Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks, and more.
* Discounts on our products, including life, pet, and travel insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Key Requirements
To be successful in this role, you will need to have:
* Excellent communication skills and a friendly, professional demeanor.
* Ability to handle calls efficiently and effectively, providing accurate information.
* Commitment to maintaining confidentiality and accuracy of member information.
* Proactivity in establishing action plans to improve conversion rates.
We are an equal opportunities employer and welcome applications from diverse candidates. If you require any adjustments to assist you in making your application or during the recruitment process, please reach out to us to discuss.