Job Description: Do you enjoy helping people feel welcome and creating great guest experiences? We are looking for a friendly, reliable, and enthusiastic team member to join our motel team as a Casual Guest Services Receptionist & All-Rounder. About the Role: As one of the first faces our guests see, you will play an important role in ensuring every guest has a comfortable and enjoyable stay. Key Responsibilities: Welcome guests with a warm and friendly attitude Handle phone, email, and online reservations Process payments, check-ins, and check-outs Provide local information and recommendations about Horsham and the surrounding region Maintain a neat, professional, and guest-ready reception area Additional Duties: ( during quieter periods at reception) Strip beds and assist housekeeping staff as required Wash, dry, and replenish dishes in guest rooms Count and organise linen deliveries Prepare breakfast order trays and deliver breakfast to guest rooms Assist with general motel operations as needed About You: Customer-focused with a positive and professional attitude Excellent communication and interpersonal skills Enjoy working as part of a team Comfortable using computers and learning new systems Experience with RMS or other hotel reservation systems is preferred Flexible and available to work weekends when required Previous hospitality experience is desirable, but not essential—we are happy to train the right person Why Join Us? Work with a supportive and friendly team Be part of an award-winning property Gain valuable hospitality and customer service experience Enjoy a varied role where no two days are the same To apply, please email your resume to: enquiries@mayparkmotorlodge.com.au We look forward to hearing from you. :)