About this exciting Senior Marketing Role:
As Store Manager, you will play a key role in the success of this bespoke store by leading a high-performing team. Reporting to the Retail Manager, you will be a hands-on leader with a strong business mindset, committed to driving sales and operational excellence.
Key Responsibilities:
* Lead by example, being hands on, consistently motivating the team to achieve sales targets
* Manage team performance, providing coaching and addressing any issues proactively
* Develop team capabilities through ongoing training and support
* Ensure compliance with all company policies and procedures
* Manage staff rosters and oversee Time & Attendance
* Complete and distribute daily reports to relevant stakeholders
* Receive and reconcile inventory, reporting discrepancies
* Conduct regular quality checks on stock and ensure accurate stock handling procedures
* Support recruitment efforts and interviews
* Deliver comprehensive inductions and follow-up training for all new hires
* Ensure customer service standards are consistently met and enhanced
Required Skills and Qualifications:
* 3+ years in retail Store Manager role within a high volume store
* High skill set in driving sales and achieving KPIs
* Experience with rostering, staff management and other day-to-day operations
* Highly developed in customer service
* Skilled in providing feedback
* Excellent oral and written communication skills
* Sound administrative skills and training experience
* Organised with fantastic time management skills
* Building and sustaining professional working relationships
* Strong analytical and problem-solving skills
* Computer literacy skills (Word, Excel, PowerPoint)