Delight Customers through Outstanding Customer Service
As a Retail Sales Consultant, you are passionate about delivering exceptional customer experiences. You achieve this by providing an outstanding in-store customer journey and empowering customers through your collaborative approach to identify the products and services they need to transform their telecommunications experience.
Job Description
We aim to build a connected future where everyone can thrive. Working in our retail stores is not just a job, but an opportunity for tech-savvy problem solvers to build a meaningful career within a leading Australian brand. Our benefits are pretty amazing!
* Every day is different as a Telstra Retail Consultant.
* A collaborative approach empowers customers to connect faster, better, smarter.
* You will be continually trained on the latest cutting-edge tech and gadgets.
Required Skills and Qualifications
To succeed in this role, you will need:
* The ability to build connections with a variety of new and existing customers.
* An appetite to develop customised solutions for customers.
* A drive to reach and exceed sales targets and KPIs.
* A positive and resilient approach to customer service in a busy environment.
* Experience in a customer-facing role.
Benefits
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We offer:
* 30% off Telstra services.
* Exclusive discounts and offers across 240 brands and partners.
* A flexible, inclusive approach to parental leave – do it your way.
* Unlimited access to 17000 learning programs – something for everyone.
* Team performance-based rewards and recognition programs.
Others
When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra, so talk to us about what flexibility means to you.