Make the move. Make a difference.
Keep healthcare moving.
The Specialist Outpatients Department team are seeking a Administration Officer (Reliever) to join them. In this role you will provide high‐quality administrative support and friendly customer service to patients and health professionals within a multi‐disciplinary healthcare environment. You will be the welcoming first point of contact, assist with admissions, clinics and discharges, complete medical typing, and support general front office administration.
About us:
Cairns and Hinterland Hospital and Health Service provide an extensive range of health services at more than 30 regional, rural and remote facilities across a geographical area of 142,900 square kilometres. The Health Service is 95 percent self-sufficient with only a small number of high-level acute services being provided in Townsville and Brisbane.
We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.
About your role:
* Utilise high level communication, negotiation and problem solving skills by communicating in both written and oral forms, and functioning within a multidisciplinary team environment
* Work autonomously, utilising discretion in the absence of decision makers in resolution of conflict, meet deadlines and establishing work priorities.
* Manage the referral and appointment booking services for the various teams within the Division of Integrated Medicine by processing referrals, sourcing and retrieving patient information, and scheduling appointments in a timely and efficient manner in line with clinician specifications and the Cairns and Hinterland Hospital and Health Service's "Administrative Procedure Manual".'
* Maintain patient administration information to ensure data, related activity (including billable and compensable occasions of service) is accurate and complete and transfer information into Hospital Base Corporate Information System (HBCIS) and the Enterprise Scheduling Manager (ESM).
For more information about this role, please refer to the attached Role Description.
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
What we offer:
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
Learn what it's like to work with us, in an inclusive and supportive work environment.
Discover our dynamic and culturally diverse region through community and lifestyle.
Listen to what some of our staff have to say about working in our regions.
Visit our website to learn more about our hospitals and health centres.