Key Position: Accounts Receivable Specialist
This role is designed to make a positive impact in the lives of people affected by fire and water damage. As an expert in accounts receivable, you will be responsible for contacting customers to collect unpaid invoices, while working closely with skilled tradesmen.
The ideal candidate will possess excellent communication skills, be able to multitask effectively, and thrive in challenging situations. They should also have experience with QuickBooks and office software, as well as high volume collections experience.
Responsibilities:
* Contacting customers for payments to ensure timely receipt of funds.
* Recording customer payments by checking and processing credit card transactions accurately.
* Updating records of unpaid invoices to reflect current totals.
* Maintaining detailed records of invoices, debits, and credits to ensure transparency and accuracy.
* Resolving collections issues by examining payment plans and histories to find effective solutions.
* Organizing and maintaining documentation of customer correspondence to facilitate smooth communication.
* Addressing customer disputes regarding payments or invoicing promptly and professionally.
* Managing Liens and documentation records to ensure compliance with regulations.
* Providing regular reports on monthly statements to stakeholders.
Qualifications:
* Expertise in QuickBooks and office software.
* At least one year of experience in high volume collections.
* Strong organizational and time management skills.