Contract Officer Responsibilities
* Participate in relevant end to end procurement practices as they relate to regional operations to ensure quality responsive service within legislative and regulatory frameworks.
* Establish, negotiate and manage contracts with suppliers within a human services setting.
* Build and maintain productive and respectful working relationships with a diverse range of suppliers to ensure a quality responsive service is delivered to our vulnerable clients.
* Provide advice and information to suppliers and departmental staff regarding investment specifications, quality assurance systems and accountability requirements.
* Monitor service delivery by suppliers and/or licensed organisations to ensure compliance with contracts, program guidelines, legislation and other departmental requirements.
* Monitor individual care services covered by a licence and undertake inspections.
* Identify, monitor and implement remedial action to improve supplier performance and recognise when issues need to be escalated.
* Negotiate renewal, variations and ending of contracts with suppliers.
* Work collaboratively with key internal business areas to ensure value and quality of service delivery.
* Professionally represent the department at forums with key stakeholders and suppliers.
* Prepare briefs, plans, quotes, correspondence and other departmental reports in a timely and qualified manner, consistent with departmental guidelines.
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