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Job no:
Work type:
Full time
Location:
Queensland
Categories:
Store Management
The Reject Shop is now part of global retail leader Dollarama, and we're preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we're building strong teams now to lead the change.
Townsville
is part of that journey
, and we're looking for a hands-on
Assistant Manager
help drive it forward.
In this role, you'll support the Store Manager to lead the team, bring energy and purpose to every shift, and help create a store culture that puts people first. You'll be actively involved in day-to-day operations, championing excellence across stock, standards and service, while helping build a team that's ready to deliver outstanding results and embrace what's ahead.
What you'll be doing:
Support the Store Manager to lead by example, delivering outstanding customer service and fostering strong team engagement
Take a hands-on role in managing store operations, merchandising, and driving performance against sales targets
Help create a safe, inclusive, and high-performing store environment where team members feel supported and empowered
Coach and develop team members, building capability and a positive, results-driven culture
What you bring:
Previous retail leadership experience, ideally in a fast-paced, high-volume environment
A proactive, hands-on approach to store operations and team support
Strong communication, problem-solving, and organisational skills
A collaborative leadership style focused on team development and operational excellence
A genuine passion for people, community, and delivering great customer experiences
What we offer:
Competitive salary plus annual bonus (up to 10% of your salary)
Team Member discount for you and your immediate family
Work-life balance with a rotating roster, work only 1 in 3 weekends and flexible work options
Paid parental leave for primary and secondary caregivers
Employee Assistance Program (EAP) offering free, confidential support for you and your family
Instant access to your pay with Humanforce Thrive
Be part of a supportive, inclusive and fun culture where your wellbeing matters
Advertised:
02 Oct 2025 E. Australia Standard Time
Applications close:
30 Oct 2025 E. Australia Standard Time
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📌 Assistant Manager - Townsville
🏢 The Reject Shop
📍 Townsville