Senior Manager Human Resources APAC, Certified Clifton Strengths Coach
Role Background
The project managers are part of the Delivery Management practice within the Professional Services organisation. The key objectives of this team are:
* Ensuring successful & consistent delivery of FICO Software/solutions to customers in every industry.
* Effectively manage commercials by securing committed revenue & maintain healthy margins.
* Effective change management to secure additional revenue for the organization.
As a Project Manager within our Professional Services team, you will play a key role in the growth of our Services practice, help implement best practice and new methodologies, and help our organization to deliver projects as per agreed scope, schedule & budget ensuring higher revenue & maintain healthy margins for the organization.
Our Project Managers manage a diverse portfolio of customers and projects that will vary in size, complexity, industry domain, and use-case in general across their entire.
Responsibilities
* Successful project implementation by using project management best practices & methodologies and effective Technical Delivery Management skills.
* Manage a project team of functional and technical consultants (internal & external).
* Good understanding of FICO products to be able to converse with the client in a knowledgeable and confident manner.
* Build trusted client relationships throughout the project lifecycle.
* Interpret different commercial and contractual terms and manage the project as per agreed terms & conditions of the contract.
* Support Country Services leaders, Practice Leads and Sales teams on pre- sales activity and proposals (incl. Statements of Work approvals/ Project Management estimates).
* Adhere to PMO Governance & Project Reporting using Project management tools.
Experience & Qualification
* Overall 15+ years of experience, 8+ years of effective Project Manager experience.
* Worked in a reputable Bank, System Integrators (SI), Product Company (like FICO) and/or Software Organizations.
* Software implementation experience in Project Management/Technical Delivery Management.
* Should have delivered end-2-end large / medium software projects using Waterfall & Agile Methodology.
* Good understanding of Risk, Fraud, Originations, Customer Onboarding domains.
* Experience in delivering software solutions in Loan Originations, Fraud, Decisioning, Customer Management.
* Experience in delivering Cloud based implementations & On-Prem solutions.
* Experience working on On-Shore / Off-Shore model.
* Bachelor's degree or higher or equivalent work experience.
* PMP or equivalent project management certifications like Scrum Master, SAFe.
* Willing to travel (up to 10%).
Desired Skills
* Track record of owning and carrying out projects from start to finish with a strong prioritization and time management.
* Strong communication skills and the ability to work well with internal & external teams and varying levels of management.
* Proficient in written and spoken English.
* Availability, on occasions, to work outside of New Zealand/Australia business hours as teams could be off-shore.
* Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
* Ability to independently drive projects through to completion.
* Highly collaborative approach to build, manage and motivate project teams spread across Geographies, Department and Organizations (Clients and Partners).
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Project Management
Industries
* IT Services and IT Consulting
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