Job Overview
As a hearing healthcare professional, you will play a vital role in enhancing the experience of our clients by providing exceptional customer service skills and collaborating with clinicians to deliver quality outcomes.
You will gain knowledge about our products, services, competitive advantages, and government funding programs, and apply tailored client-specific strategies to ensure they receive the best solutions.
Key Responsibilities:
* Deliver exceptional customer service to meet or exceed client expectations.
* Collaborate with clinicians and other stakeholders to provide high-quality hearing healthcare services.
* Develop strong relationships with clients to support their hearing journey.
Requirements:
* Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health environments.
* Experience working with an older demographic is highly valued.
* Strong interpersonal communication skills and empathy are essential for supporting clients.
* Relevant qualifications such as a Higher School Certificate (HSC) or TAFE qualification.