Upskilled Microsoft 365 Training Specialist Job Description
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We are seeking a highly skilled Microsoft 365 Trainer to deliver engaging and practical training sessions across Microsoft 365 tools, with a strong focus on Outlook, SharePoint, Teams, and the wider Microsoft 365 suite. You will empower individuals and teams to boost their productivity, collaboration, and digital confidence through hands-on facilitation and tailored support.
About The Role:
Deliver interactive training sessions and workshops (virtual or face-to-face) on Outlook, SharePoint, Teams, and Microsoft 365 apps.
Training content to suit a range of audiences, from beginners to advanced users.
Support staff with practical queries and troubleshoot common usage issues.
Stay updated with Microsoft app updates and new feature releases.
You'll be a confident communicator, skilled facilitator, and natural problem-solver. You love helping others learn and are passionate about the power of Microsoft tools in transforming workplace productivity.
Key Responsibilities:
- Deliver high-quality training sessions and workshops to meet business objectives
- Develop and maintain expert knowledge of Microsoft 365 tools and applications
- Collaborate with colleagues to identify and address training needs
- Stay up-to-date with industry trends and best practices
- Provide exceptional customer service and support
Skill & Qualification Requirements:
- Strong practical knowledge of Microsoft Outlook, SharePoint, Teams, and Microsoft 365 suite (including OneDrive, Planner, Word, Excel, PowerPoint, etc.)
- Experience delivering software or systems training in corporate or educational settings
- Excellent facilitation and communication skills (online and in-person)
- Ability to explain technical concepts in simple, clear terms
- Experience designing or adapting training resources and guides
- Microsoft Certified
Benefits:
- Competitive salary package
- Opportunity for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
Please send your CV, a brief cover letter, and details of recent relevant training engagements