The Role
Business Systems Analyst - Project Support Specialist
* Support end-to-end project delivery by partnering with project managers and IT teams from initiation through implementation.
* Gather, analyze, and document business requirements and processes to drive operational improvements and informed decision-making.
* Facilitate stakeholder engagement through workshops and act as a communication bridge between operations and IT.
* Assist with testing and compliance, including user acceptance testing (UAT) and ensuring alignment with gaming regulations.
* Maintain strong working relationships with internal teams, vendors, and government stakeholders as needed.
* Support project tracking, analysis, and capability uplift, contributing to cost/benefit analysis and enhancing project maturity.
This role is ideal for individuals with experience in casino gaming operations, systems, or compliance, who are looking to leverage their skills to drive business deliverables and support project delivery.
Responsibilities Include:
1. Collaborating with project managers and IT teams to ensure successful project outcomes.
2. Developing and maintaining detailed business requirement documents.
3. Providing effective communication and stakeholder management throughout the project lifecycle.
4. Evaluating and implementing new technologies and systems to improve business efficiency.
5. Maintaining accurate records and reports to track project progress and performance.
Key Skills and Qualifications:
* A minimum of 3 years' experience in a Business Analyst or similar role, preferably in gaming, hospitality, or systems-focused environments.
* Degree in business, technology, or a related discipline.
* Project management or business analysis certifications preferred.
* Familiarity with project tracking tools such as MS Project, JIRA, Monday.com, or similar.
Benefits:
* Competitive salary package.
* Opportunities for career growth and professional development.
* A supportive and collaborative team environment.
* Access to training and resources to enhance skills and knowledge.
About Us:
We are a leading entertainment destination in the Northern Territory, offering a unique and exciting work environment. As a Business Systems Analyst - Project Support Specialist, you will play a vital role in driving business deliverables and supporting project delivery.
Our business is all about people, and we pride ourselves on giving our guests unforgettable experiences. If you're passionate about delivering excellent customer service and have a knack for problem-solving, we'd love to hear from you!
We welcome applications from candidates who share our values and are committed to excellence. We look forward to receiving your application!
Equal Opportunity Employer:
We are an equal opportunity employer and welcome applications from diverse backgrounds and experiences.