Job Title: Senior Sales and Customer Service Manager
About the Role
Lead a team to achieve sales and service goals in a premium retail environment.
* Support store operations, including maintaining exceptional store presentation and compliance standards.
* Build strong customer relationships through personalised service and lead a high-energy team culture.
Key Responsibilities:
* Oversee daily operations of a flagship store.
* Lead, motivate, and coach a team to achieve sales and service objectives.
* Maintain store appearance and operational excellence.
About You
The ideal candidate will have:
* Previous leadership or senior sales experience in retail.
* Strong communication and leadership skills with a passion for inspiring others.
* A proactive, customer-first mindset and enthusiasm for achieving results.
What's on Offer
We offer a competitive salary, attractive bonus incentives, long-term career growth opportunities, and a supportive culture.
Empire Group values diversity and is committed to equitable recruitment. We encourage applicants from underrepresented groups to apply.