Field Service Engineer – Process Control
The Opportunity - Embark on Your Exciting Career Journey with Us!
Looking for the next challenge? Do you like to travel? Why not join us in our growing Service Team? As a Field Service Engineer Process Control at JBT Marel, your most important responsibility is to install and maintain our machines and processes at our customers. Customer satisfaction, preparation, global travel, executing the job, and reporting are important characteristics in this job.
Why Join Us?
Dynamic and Forward-Thinking Environment: Be part of a team that thrives on innovation and excellence.
Cutting-Edge Opportunities: Work with advanced processing equipment in the vibrant poultry industry.
Skill Development: Enhance your expertise in testing, troubleshooting, repairing, and optimizing systems.
Impactful Role: Dive into new installations and contribute to the success of our customers.
Your Role:
- Working with a wide range of our software solutions like e.g. process control applications, reporting software and vision applications.
- Prepare and execute the software deployment and network infrastructure of installation-jobs.
- Performing production data analysis and providing our customers with advice based on this data.
- Optimizing and improving the infrastructure of our software solutions at customer’s sites.
- Troubleshoot issues at customers’ sites.
- Conduct service visits and provide remote support.
- Co-operate with local employees in larger installation projects.
- Keep in touch with, and report to the customer and internal stakeholders about your progress.
- Train the customer and feedback results to your colleagues.
- You will work in a team with experienced coworkers, both at customer site and in the office, who will teach you all the knowledge they have about our solutions.
- Since you will be travelling globally, you will be away from home on a regular basis. To ensure you can also spend time on your friends and family, we have a clear schedule of our projects and travel. We take your holidays, important birthdays, and weekend trips into account when creating this schedule. To become the ultimate specialist in your field you will need to perform at customer’s site, we also schedule time for:
- Preparing your next project(s) and reporting on completed projects.
- Personal and technical trainings, both in the office and on the job.
- Regular meetings with your manager and the team.
About you
You are passionate about technology, industrial software solutions, IT, like to see the world and have a real service attitude. You are independent, flexible and stress resilient. Furthermore, you like to work hands‑on, have an analytical mind and strong problem solving skills.
- Have a Bachelor degree in computer science, informatica, or a vocational level degree in the same area with several years of relevant experience.
- Have experience with or an interest in software installation/configuration, data analysis, optimizing and improving infrastructure and troubleshooting.
- Affinity with process engineering and/or food production is also a plus.
- Are willing to travel internationally (~50-60%).
Equal Prospect Employment:
JBT Marel's provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, colour, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.
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