Matflo support engineer

A Matflo Support Engineer will join the Global Product & Solutions team and work onsite at a key client location in Moorebank, supporting real‐time automation and warehouse control systems.

• Develop, maintain, and support software for real‐time automation and warehouse control systems.
• Deploy and commission solutions onsite, ensuring successful system implementation.
• Diagnose and resolve technical issues in live operational environments.
• Integrate system interfaces using protocols such as Dematic DCI or similar.
• Configure and support WMS/WxS systems aligned to operational requirements.
• Use Linux (Red Hat) commands for monitoring, diagnostics, and configuration.
• Execute SQL queries to analyse data and support system functionality.
• Collaborate with engineering, project, and customer teams to deliver successful outcomes.
• Participate in system testing, validation, and continuous improvement initiatives.
• Maintain clear technical documentation and communicate effectively with stakeholders.
• Train end users with Dematic application workflows and provide customer support.
• Promote Health and Safety culture while working onsite and off‐site.

• Degree in Software Engineering, Computer Science, or related discipline.
• Experience with real‐time automated systems or warehouse environments.
• Experience in various equipment interface protocols.
• Knowledge of WMS/WCS platforms.
• Proficiency in SQL and relational databases.
• Working knowledge of Red Hat Linux commands.
• Technical skills and ability to learn new applications quickly.
• Programming in Python, Shell scripting, or C on Linux.
• Experience with testing tools such as JIRA or TestRail.
• Ability to work independently at a client site while collaborating with remote teams.
• Strong attention to detail with a focus on software quality and reliability.
• Proactive mindset and commitment to continuous improvement.
• Strong problem‐solving and troubleshooting skills.
• Excellent written and verbal communication abilities.
• Flexibility to travel when required for project support.
• Work rights: PR/Citizenship.

• Fitness Passport – discounted access to gyms, pools, and fitness facilities nationwide.
• Exclusive health cover via Medibank – 9% discount on corporate health plans.
• Local and International travel.
• Project based work.
• Exposure to a wide range of technologies and processes.
• Competitive salary, with salary packaging and novated leasing available.
• Corporate discounts on car rentals, IT products, and accessories.
• Paid parental leave + super: 12 weeks for primary carer/2 weeks secondary.
• Purchase leave, study assistance.
• Social club, employee referral bonus programme.

Dematic is committed to providing equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd promotes a workplace free from discrimination and harassment.