Travel Consultant Job Description
As a retail sales travel consultant, you will be responsible for planning itineraries, booking travel arrangements, and converting customer enquiries into bookings.
This role involves working with customers to understand their needs and preferences, and providing expert advice on various aspects of travel, including visa requirements, best times to visit destinations, and cultural etiquette.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key responsibilities include:
* Planning and booking travel arrangements for customers;
* Providing expert advice on various aspects of travel, including visas, flights, accommodation, car hire, tours, and more;
* Building relationships with regular and new customers to increase sales and customer loyalty;
Benefits of this role include:
* Opportunity to work with a dynamic team and contribute to achieving sales targets;
* Training and development opportunities to enhance skills and knowledge;
* Competitive remuneration package.
Requirements for this role include:
* Excellent communication and interpersonal skills;
* Able to work effectively in a fast-paced environment;
* Strong product knowledge and understanding of the travel industry;
Additional benefits include:
* Rotating roster across a 7-day trade;
* Opportunity to work towards individual KPIs and sales targets;
* Expertise in assisting customers with their travel-related questions.