Job Overview
Role: Salesforce Operations Engineer (x4) - Federal Government Contract
Location: ACT, NSW, QLD, WA, TAS, NT
Work Type: Contract - 12 months + 12-month extension option
Work Arrangement: Hybrid (3 days in-office, 2 days flexible)
Security Clearance: Baseline
Citizenship: Australian Citizens only
About the Role
We are seeking four experienced Salesforce Operations Engineers to support a major Federal Government agency in managing and maintaining its Salesforce environment. These roles sit within the Environment Operations team and are critical to ensuring the health, stability, and availability of Salesforce environments across multiple initiatives.
You’ll be responsible for executing standardized procedures, monitoring environmental health, managing deployments, and supporting development teams across the platform. This is a fantastic opportunity to work in a high-impact, collaborative environment with a strong focus on operational excellence and continuous improvement.
Key Responsibilities
- Workplace Management
- Execute scheduled and ad-hoc sandbox refreshes
- Perform pre/post-refresh validation and configuration checks
- Coordinate environment synchronization and maintain refresh calendars
- Health Monitoring & Integration
- Conduct daily health checks and monitor integration endpoints
- Triage and escalate environment issues
- Maintain dashboards and alerts for integration health
- Deployment Support
- Execute deployments using CI/CD pipelines
- Perform validation, smoke testing, and rollback procedures
- Maintain deployment logs and assist with scheduling
- Test Data & User Management
- Provision test users and manage permissions
- Load and anonymize test data
- Maintain documentation and access matrices
- Operational Support
- Respond to environment support requests
- Liaise with Salesforce support
- Maintain runbooks and SOPs
- Support audits and compliance checks
- Issue Management & Continuous Improvement
- Triage and resolve environment-related issues
- Identify automation opportunities and contribute to process improvements
Skills & Experience
Essential:
- Salesforce Administrator and Omnistudio Consultant certifications
- Experience with deployment tools (Copado, Gearset, AutoRABIT)
- Scripting knowledge (PowerShell, Bash, or Python)
- Familiarity with monitoring tools (Splunk, New Relic, Datadog)
- Strong issue management and troubleshooting skills
- Experience in government or large enterprise environments
Desirable:
- Understanding of data privacy and compliance requirements
Applicant Information
Contacts: Linda Jona, Consultant
How to Apply: Let’s connect
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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State notes: State: QLD, licensee/s Manpower Services (Australia) Pty Ltd; State: SA, licensee/s Manpower Services (Australia) Pty Ltd
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📌 4 Salesforce Engineers
🏢 Experis Australia
📍 City of Sydney