About the Role
This Australian-owned company is a leading supplier to the residential building industry with an outstanding reputation for supplying high-quality products and services.
You will be responsible for providing exceptional customer service, confirming orders and deliveries, processing orders, and supporting the sales team as an Administration Assistant/Customer Service.
Key Responsibilities:
* Provide high-level customer service via phone and adhere to quality standards.
* Confirm orders and deliveries, respond to enquiries, and resolve issues.
* Process orders using computer systems.
* Support the sales team and act as the first point of contact.
* Maintain accurate records and systems.
Requirements:
* Excellent attitude and strong interpersonal skills.
* Able to effectively communicate with customers at all levels.
* Strong computer skills and proficient in MS Office suite.
* Candidate must have customer service experience preferably in the building industry.
* High attention to detail and organisational skills are required.