Technical Support Specialists - Expert IT Professionals Wanted
The ideal candidate will possess a minimum of 5 years' experience in the ICT industry, with a strong background in managing IT infrastructure and administration of school networks and server environments.
* Ability to manage and service Windows and Apple devices on an enterprise scale
* Administration and support of Hyper-V virtualized server environments
* Administration of various Windows and Linux-based servers
* Cloud-based service management and administration (Google and Microsoft Services)
* Mobile Device Management administration and deployment
* High level enterprise network administration skills required - Cisco and HP switches
* Administration of Cisco wireless network technologies, including wireless controllers and access points
* Excellent language and communication skills are essential for consideration of these roles
* Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required
* Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similarly scaled enterprise-level corporate environment
A successful candidate will also be able to plan and run ICT professional development sessions and work collaboratively with schools' stakeholder ICT management when required. They will also be skilled at technical documentation writing.
Personal Attributes Required
* Highly motivated industry professionals who can work autonomously, or as part of a team as required
* Excellent problem-solving techniques with the ability to call upon available resources and escalate to senior management when required
* Punctual, reliable and well-organized candidates need only apply
* Excellent human relations and people skills with a genuine passion for the ICT industry
* Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required
* The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience
* Current driver's license and reliable motor vehicle
* Police and background checks will be performed on all shortlisted candidates
Remuneration will be dependent on the candidate's skill set and level of relevant industry experience. Reviews on staff pay rates based on performance are conducted regularly. A top salary package is guaranteed to all candidates, with a range of $90,000-$110,000 (based on pro-rata 40 hours per week and 46 working weeks per year).
Benefits
* Bytewize offers ABN Contract or TFN Contract wages or salary remuneration options
* Part-time and full-time roles available with negotiable options
* Other benefits include company vehicle, training, and development