Branch Manager Role Overview
As a Branch Manager, you will be responsible for driving the branch's growth through strategic planning and team leadership. Your key objective will be to create a high-performing team that is focused on delivering exceptional customer experiences.
Key Responsibilities:
* Developing and implementing strategies to drive business growth and improve operational efficiency
* Coaching and mentoring staff to enhance their skills and performance
* Leading by example and promoting a culture of excellence and continuous improvement
* Building strong relationships with customers and community stakeholders
* Monitoring and reporting on key performance indicators (KPIs) to inform business decisions
Requirements:
* Proven leadership and management experience in a retail or commercial banking environment
* Strong sales and coaching skills, with the ability to develop and implement effective sales strategies
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff and stakeholders
* Ability to work in a fast-paced environment and adapt to changing circumstances
* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
* Knowledge of financial management principles and risk frameworks
* Ability to maintain confidentiality and handle sensitive information with discretion
What We Offer:
* A competitive salary and benefits package
* Opportunities for career advancement and professional development
* A dynamic and supportive work environment
* Flexible working arrangements and a healthy work-life balance
* Access to our corporate university, BEN U, for ongoing learning and development
* Discounted gym memberships and private health insurance options
* An Employee Assistance Program (EAP) for you and your immediate family members
So, why join us?
We are committed to creating a diverse and inclusive workplace culture that values and respects all employees. Our goal is to attract and retain talented individuals who share our values and are passionate about delivering exceptional customer experiences. If you are a motivated and experienced leader who is looking for a new challenge, we would love to hear from you.
Apply now!