**Job description**:
DFP Recruitment are proudly working with our Federal Government client in search for an experienced Clinical Coordinator to join their Brisbane team at the equivalent level of an EL1.
The Assistant Director is responsible for overseeing and managing the provision of a health and allied health telephony based service that provides clinical intake, escalations services, brief telephone counselling interventions, risk identification and safety planning for veterans and their families who are seeking counselling support.
To accommodate the 24/7 operational service delivery, you will be required to work within a roster that spans across the working week, weekends and some public holidays. Shifts times can range anywhere from 6am to 11 pm. You will be required to undertake 4 x 10 hour shifts per week, as well as on-call and weekend work as required. Weekend work will be approximately once per month.
Responsibilities will include:
- Providing ongoing consultation and advice to clinicians conducting initial assessments, and triage for clients entering the service.
- Contributing as part of a broader leadership team to the overseeing and coordination of clinicians within a call centre environment as well as being responsible for professional development activities for clinical staff, case consultations, coordinating resources, workforce planning, undertaking continuous improvement and monitoring quality assurance. Awareness of working within a rostered 24 hour telephony environment is an important component to the effectiveness of the role.
- Monitor the delivery of clinical intake and counselling services across the team to ensure consistency, adherence to relevant clinical policy, and administrative procedures. A strong focus should be on maintaining and improving national consistency in clinical activities, including clinical record keeping, and assessment of clinical risk and clients' needs.
- Monitor the delivery of clinical intake and counselling services across the team to ensure consistency, adherence to relevant clinical policy, and administrative procedures. A strong focus should be on maintaining and improving national consistency in clinical activities, including clinical record keeping, and assessment of clinical risk and clients' needs.
- Monitor the delivery of clinical intake and counselling services across the team to ensure consistency, adherence to relevant clinical policy, and administrative procedures. A strong focus should be on maintaining and improving national consistency in clinical activities, including clinical record keeping, and assessment of clinical risk and clients' needs.
**To be considered you must have the following**:
- Qualifications as a registered Psychologist / Mental Health Occupational Therapist / Mental Registered Nurse with full AHPRA registration or
- Working with Children (WWC) and/or Vulnerable People Checks/Clearance must be obtained prior to commencing in the position.
- Extensive clinical and relevant management experience.
- Relevant experience within APS, complex case management, leadership and management of clinical teams is highly desirable.
- ** Australian Citizen**
**If successful, you will receive the following**:
- An attractive hourly rate of up to $80 p/h + super
- Full time hours, 37.5 per week
- An opportunity to lead and support a great team who are focused on making a real difference
Note: You may be required to provide evidence of your COVID-19 vaccination status.