Dental Receptionist Role Overview
As the primary point of contact for patients, the Dental Receptionist plays a vital role in ensuring the smooth operation of our dental practice.
Key Responsibilities:
* Deliver exceptional customer service to patients via phone and in-person interactions.
* Efficiently manage patient bookings and appointments with attention to detail.
* Address patient inquiries and concerns with professionalism and empathy.
* Maintain accurate and up-to-date patient records and files.
* Assist with administrative tasks such as billing, insurance claims, and inventory management.
* Support the dental team with clerical and organizational duties.
Requirements:
* Previous experience in healthcare or dental reception is preferred.
* Excellent communication and interpersonal skills are essential.
* Strong organizational and multitasking abilities are required.
* Proficiency in office software, including appointment scheduling systems.
* Interest in the healthcare industry and commitment to quality patient care.
* A positive attitude and team-oriented approach are highly valued.