As a Client Services Lead, you will be responsible for supervising the Client Service Representative team to ensure exceptional customer service and high-quality interactions with clients.
Key Responsibilities:
* Clients First: Provide top-notch customer care, ensuring that all client needs are met efficiently.
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To excel in this role, you will need to possess excellent communication skills and a natural ability to mentor team members. Your experience working in fast-paced environments is essential as well as your knowledge of effective time management techniques.