Overview
A leading Australian retail food group is seeking an IT support professional in Brisbane. The role involves providing Level 1 and 2 support to corporate users and the store network, with a focus on POS systems and end-user support.
Responsibilities
* Provide Level 1 and Level 2 IT support to corporate users and the store network.
* Support POS systems and end-user devices.
* Troubleshoot hardware and software issues and coordinate with vendors as needed.
* Maintain documentation for processes and ticket resolutions.
Qualifications
* 1-2 years of IT support experience.
* Experience with Micros systems.
* Experience with Microsoft Office 365.
Benefits
* Flexible working arrangements.
* Supportive team environment.
* Employee perks.
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