This great opportunity at Petbarn in Tweed Heads as an Assistant Store Manager will suit a pet passionate retail or hospitality leader looking to work in a great brand while also growing your retail career with the best mentor possible
You will also be a people focused, talented retail leader who is hands on with the team and can create and maintain a positive team culture.
We are looking for someone who can develop, engage and inspire a talented team and create an outstanding service offering.
Are you?
- A leader with a "hands on" approach to all aspects of your role.
- Passionate about retail
- with a strong retail/hospitality management background. Minimum 2 years retail or hospitality management (or similar) experience in a similar fast paced environment is essential
- A proven ability to personally deliver outstanding customer service, with a passion for people and pets
- Great with people and like to have FUN at work
- Proven ability to lead a team, while keeping the team engaged, happy and focused on achieving results
- Great at demonstrating amazing service skills with an outstanding "customer is everything" approach
- The ability to drive KPI's
- Have strong merchandising and inventory skills
Your primary objective will be:
- To work with your team in delivering sales and KPI objectives
- To provide an outstanding service offering
- Implementing employee rosters and create a dynamic self sufficient team
- Control all cost of doing business areas
- Mentor and lead a team to customer service excellence
You must be an experienced retail manager with at least two years' experience in retail management with a true love of animals.
You must be able to work a flexible retail roster