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The NextEd Group (ASX: NXD) is one of the largest listed private education organisations in Australia, delivering education and services to over 25,000 students annually through nine campuses in Australia and 16 recruitment offices worldwide. The group offers high-quality courses across the English Language, Vocational, and Higher Education sectors to both domestic and international students. We share a vision to unleash potential through inspiring learning and experiences, ensuring our graduates are equipped with the skills to fulfil their personal and career ambitions.
Purpose
Own NextEd's core business platforms across the end-to-end student lifecycle (discover → enquire → register/enrol → pay → study → assess → certify) and the supporting agent and teacher ecosystem. Lead consolidation across five legacy businesses, starting with the Student Management System (SMS), and expanding to LMS, CRM, CMS, martech, portals, workflow automation, data, reporting and integrations. Establish a clear roadmap and operating model that supports growth, experience uplift and compliance.
In scope
Student Management System (SMS) ownership across ELICOS, VET and Higher Education
Learning Management System (LMS) ownership and learning ecosystem enablement (including teacher workflows and key integrations)
CRM for student and agent lifecycle
CMS + digital journeys and marketing technology enablementPortals, workflow automation, integration and reporting foundations
Out of scope (ownership)
HR platforms and core finance ERP, while ensuring strong integration and process alignment.
Key Accountabilities
Set platform strategy, target state and investment roadmap
Deliver phased consolidation and rollout (starting with SMS) and transition to BAU operations
Own platform operations: service performance, release cadence, support model and continuous improvement
Lead stakeholder alignment, governance, change and adoption across multiple brands/functions
Own vendor relationships and delivery outcomes
Strengthen data quality, integrations and compliance reporting confidence
Drive practical innovation (including AI) to improve student, agent, teacher and staff experience
Success Measures
Stable go-lives with strong adoption and reduced workarounds/manual effort
Improved data quality and reliable compliance/operational reporting
Clear ownership, predictable releases and measurable service performance improvements
Delivered experience and efficiency uplift across student and teacher journeys
Candidate Profile
Strategic, hands-on platform leader who can own roadmap, delivery and BAU
Minimum 5-7 years of experience in platform leadership roles
Experience leading complex platform consolidation and lifecycle enablement
Demonstrated experience in 2-3 system consolidation projects
Strong stakeholder and vendor management with clear prioritisation and outcomes focus
Sound understanding of data/integration fundamentals and governed change
Education experience desirable; otherwise, regulated, high-volume service environments
Curious and improvement-driven, comfortable adopting modern tools, including AI
Australian citizenship or permanent residency required
NEXTED VISION AND VALUES
"Unleashing potential through inspiring learning and experiences"
Be Bold - Courageous and forward-thinking people who are inspired to deliver and support impactful innovation and growth strategies
Be Inclusive - Diverse and engaged teams who are agile, connected and aligned to putting collective success before individual achievements
Be Respectful - Honest and considerate people who show gratitude for the efforts of others and take responsibility for their actions
Be Excellent - Passionate and results-driven people who are renowned for delivering great student experiences and outcomes
Employee Benefits
Salary – competitive compensation package.
Company holiday – enjoy NextEd Day, an additional paid annual leave day during the Christmas / New Year holiday season.
Go-1 – access to a comprehensive learning and development library with thousands of online courses.
EAP – access to counsellors from the company's Employee Assistance Program, Uprise.
Discounts & benefits – save hundreds with our HRIS, Employment Hero's discounts & benefits – groceries, movie vouchers, health insurance and much more.
This is a hybrid role with a two-day work-from-home option.
To apply, please submit your current resume and cover letter outlining your experience and alignment with our values.
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