Are you looking for a challenging and rewarding career in hospitality?
This role offers the perfect opportunity to join a dynamic team as a Guest Service Agent, where you will be responsible for providing exceptional customer service to our guests.
As a Guest Service Agent, your key responsibilities will include welcoming and checking in guests, communicating professionally, making bookings, and assisting guests during their stay.
To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and have a strong attention to detail.
Previous experience working in hospitality, customer service or a related field is highly advantageous.
We offer a comprehensive training program that will support you in obtaining a Certificate III or Certificate IV in Hospitality while you work with us.
Additional benefits include discounts on accommodation, restaurants, cafes, bars, and wellness retreats, as well as hundreds of discount savings and cashback rewards.
This is an excellent opportunity to gain industry recognition, network with team members, and receive a nationally recognised certificate upon completion.
Key Responsibilities:
* Welcoming and checking in guests
* Communicating professionally
* Making bookings
* Assisting guests during their stay
Please note that availability to work shifts between 11.00pm and 7.00am, including weekends, is required.