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Alumni engagement officer (digital)

Newcastle
University Of Newcastle
Posted: 11 March
Offer description

Be challenged and imagine with us

As Alumni Engagement Officer (Digital) you will champion the University's digital outreach to alumni by shaping clear, engaging, and timely communications across email, web, and social channels.

You will work closely with colleagues across Alumni Engagement, Philanthropy, and Marketing & Communications to deliver content that strengthens alumni connection, supports key campaigns, and enhances the overall digital experience for our community.

In this role you will:

* Deliver and coordinate digital content across eNewsletters, eDMs, social media, and the alumni website, ensuring messages are timely, consistent and audience‐focused.
* Develop, schedule, and publish high‐quality stories, profiles, and longer‐form digital pieces that highlight alumni achievements and programs.
* Monitor and analyse performance across channels, using data insights to refine content, guide planning, and support a cohesive digital engagement strategy.
* Maintain strong working relationships with internal stakeholders to align messaging, amplify reach, and uphold best practice in digital engagement.

This continuing position is full time and will be located at the Callaghan Campus (Awabakal land).

How will you inspire us?

You will have:

* Demonstrated experience creating and managing digital communications, with excellent writing skills and strong attention to detail.
* Strong organisational, coordination, and analytical skills.
* The capacity to prioritise, think creatively, and use a data‐informed approach to communications.
* Proven interpersonal skills, enabling you to collaborate effectively with diverse stakeholders and work both independently and as part of a team.
What we offer

The remuneration for this position isHigher Education Worker Level 5+ 17%superannuation and is commensurate with skills and experience.

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

* 17% super and salary packaging.
* Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
* Discounts on private health insurance, gym memberships, software, travel and more.
* A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world‐leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

* If viewing this on a job board other than the University's please click 'Apply' (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
* Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application must include:

* Your resume.
* A statement addressing the Essential Criteria listed below (these may differ slightly from the Position Description, please only respond to the below in your application).
* A relevant degree in communications, media, public relations or journalism; or at least twoyears' relevant experience and some education/training.
* Demonstrated experience drafting and producing e-newsletters and digital content with high attention to detail for social, online and print and knowledge of best practice in digital engagement (including social media) to maximise audience interaction and mitigate risk.
* Excellent written communications skills with a demonstrated ability to write compelling content for a variety of channels with strong project coordination skills.
* Sound organisational and time management skills, including the demonstrated ability to use initiative to multi‐task, prioritise, think laterally, analyse data to ensure a data‐driven approach to communications, and problem solve with a high attention to detail.
* Demonstrated interpersonal skills, including the ability to develop effective working relationships with multiple internal and external stakeholders.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier‐free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to .

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Our assessment process

Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

* Interview (an 'in person' interview will be conducted as part of the process)
* Referee checks
* Pre‐employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender‐Based Violence 2025, from 1 January 2026, the University will also consider gender‐based violence risk factors as part of our recruitment processes.

The completion and return of the University's Gender‐based Violence Declaration Form will form part of the pre‐employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance – it's about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non‐negotiable.

Contact Us

For specific position enquiries, please contact Joshua Fry, Head of Alumni Engagement via email at

Having technical difficulties? Please reach out to us: Please note, we do not accept email applications.

Closing date:Thursday 26 March AEDT

We are excited to beLooking Aheadwith you

We provide opportunities for allpeople regardless of their background and experience, and this philosophy is reflected across all that we do.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.

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