Collections Officer, Early Arrears
This is a great opportunity to work with an asset finance provider that supports customers across various assets. The company prides itself on fairness, transparency, and delivering practical outcomes.
As a Collections Officer, you will be part of a collaborative team valuing clear communication, professional development, and helping customers get back on track.
The Job Responsibilities
You will report to the Team Leader and your duties will include:
* Collecting overdue consumer asset finance accounts.
* Working proactively with customers to secure timely repayment outcomes.
* Negotiating fair payment arrangements.
* Identifying early signs of financial hardship and escalating cases.