We are looking for an ambitious Account Manager who understands "earned attention" - and thrives at the intersection of earned media, digital storytelling, and community engagement. You aren't just a publicist; you are a multi-channel communicator ready to execute integrated campaigns where creative ideas and social impact collide.
You will support a diverse and high-profile portfolio, ranging from heavy-hitting national government behavior change programs to purpose-led work for NFP and corporate clients. This is a role for someone who wants their tactical excellence to contribute to a larger mission of Positive Change.
Based in our Sydney office, you will be a key player in our local team, helping us maintain our momentum in the market by delivering world-class work that gets people talking, clicking, and acting.
How you'll contribute
* You understand that a great story lives beyond a press release. You will help execute strategies that bridge Earned media, Paid social amplification, Shared community engagement, and Owned digital content.
* You love the thrill of the chase. You'll be responsible for building media lists, crafting compelling pitches, and securing high-impact coverage across mainstream, trade, and multicultural media outlets.
* You navigate the digital media landscape with ease. Whether it's coordinating an influencer partnership, drafting punchy social copy, or understanding how a TikTok trend can be turned into a PR moment, you've got it covered.
* Serve as the reliable, day‐to‐day engine for your clients. You'll manage timelines, prepare high-quality reports, and ensure that every deliverable aligns with the client's strategic goals.
* Collaborate with our in‐house creative, production, and multicultural experts. You'll ensure our PR efforts are inclusive, accessible, and resonate with Australia's diverse population.
About you
We value curiosity and a can‐do attitude over a perfect checklist. If you're passionate about this space, we want to hear from you.
* 3–5 years experience in a PR or Integrated Agency environment. You've worked on complex accounts, ideally across government, social cause, or consumer lifestyle sectors.
* You are equally comfortable talking to a producer at the ABC as you are analysing engagement metrics from a boosted social post.
* You want your work to mean something. You are motivated by our Positive Change mission and want to work on campaigns that solve real‐world problems.
* You can juggle multiple projects (like Social Media Minimum Age, Census, engaging GPs on significant national sexual health education, Netflix or Lipton campaigns) without losing sight of the details.
About Think HQ
Think HQ is a fully integrated, award‐winning agency that does it all. B‐Corp certified, we have positive change at the heart of everything we do.
We've built an agency that does more for our clients, creating campaigns powered by collaboration. Our fully‐rounded expertise spans strategy, tech and creative, through to diverse audience engagement, PR and events. It's a unique range of services that work together brilliantly - while creating brilliant work for our clients.
From the first spark of an idea to its ultimate execution, we make it easy for clients to get world‐class work from one bunch of amazing people. Whether it's for commercial, not‐for‐profit, or government clients, we bring bold ideas to life. Our in‐house production team makes sure everything runs smoothly, from concept to delivery, ensuring every campaign gets results.
Part‐time and flexible work arrangements can be considered. Think HQ is a family‐friendly, hybrid workplace.
Think HQ values inclusion and diversity. We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ people, people from our multicultural communities, or who speak a language other than English, people with disabilities, older Australians and parents returning to the workforce.
Trans and gender diverse applicants should know we will nurture your application to respect your identity and privacy. Speak with our Think Proud contacts to nurture your application process: Blake Mason (Chair of Think Proud).
Please include a cover letter with your application so we can learn a little more about you, what draws you to this role, and why you're interested in joining Think HQ.
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