Customer Service Representative
We are seeking a friendly and outgoing Customer Service Representative to join our team.
This is a Full-time opportunity that offers a dynamic work environment with a lot of variety.
The successful candidate will be passionate about delivering exceptional customer service and have strong communication skills.
About the Role:
* Provide excellent customer service to new and existing customers.
* Support the centralised Customer Service team in achieving business objectives.
* Manage inbound/outbound communications to enhance client experience.
Key Responsibilities:
* Handle customer inquiries via phone, email, and face-to-face interactions.
* Process customer complaints and resolve issues in a timely manner.
* Collaborate with other departments to ensure seamless customer experience.
Requirements:
* Certificate III in Customer Service or equivalent qualification.
* Proven customer service experience in a fast-paced environment.
* Excellent communication and interpersonal skills.
What We Offer:
* A supportive work environment that values diversity and inclusion.
* Ongoing training and development opportunities to enhance your skills.
* Competitive remuneration package including salary and benefits.
To Apply:
Please submit your resume and cover letter outlining your experience and qualifications for this role.