About Us
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At ForHealth, we're committed to delivering quality healthcare across Australia. With a network of medical centres and independent practitioners, we provide patient consultations annually.
The Opportunity
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We are looking for a casual Medical Receptionist to join our team, working collaboratively within the practice, providing high-quality customer service to all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals, as well as performing general administration duties.
Key Responsibilities
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* Greeting patients and welcoming them into our Centre.
* Collecting & entering patient details into the database.
* Scheduling appointments (when required).
* Answering telephone calls & enquiries.
* Providing administration support and other ad hoc duties.
Requirements
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* Exceptional customer service skills with previous customer service experience an advantage.
* Excellent communication skills including a professional & personable telephone manner.
* Detail-oriented.
* Ability to multi-task and prioritise.
* Knowledge of Pracsoft/Medtech is an advantage.
* Ability to work as part of a multifaceted team and independently.
* Neat and professional presentation.
Benefits
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* A provided uniform that reflects your professionalism.
* Employee benefits to support your mental and physical wellbeing.
* Dental discounts for both you and your loved ones.
* A competitive hourly rate.