Job Description
We are seeking a highly skilled and courteous switchboard administrator to join our team. This role requires exceptional communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
The successful candidate will be responsible for operating switchboard equipment, responding to incoming calls, and transferring or redirecting callers as needed.
Regular communication with hospital departments is essential for maintaining accurate records.
The ideal candidate will exercise judgment and initiative in identifying emergency situations from incoming calls and respond immediately according to established protocols.
About Our Commitment to Health Equity
We strive to eliminate racial discrimination and institutional racism, increase access to healthcare, influence social determinants of health, and deliver culturally safe and responsive services.
Key Requirements
* Friendly and professional demeanor when interacting with staff and customers
* Excellent communication and problem-solving skills
* Able to work efficiently and effectively in a high-pressure environment
* Knowledge of switchboard operations and protocols
* Ability to maintain accurate records and communicate effectively with hospital departments
Benefits
We offer a competitive salary rate and opportunities for development across various clinical and non-clinical areas.
Award-winning flexible working arrangements allow you to achieve a healthy work-life balance.
Our company prides itself on being an employer of choice, offering many benefits to support your career goals and well-being.