Job Opportunity: Senior Case Management Officer
Work type: Full Time
Location: Kununurra, Western Australia, 6743
Empower People. Strengthen Communities. Make a Real Impact.
Are you passionate about supporting job seekers and helping communities thrive?
Join Job Pathways as a Senior Case Management Officer and play a key role in guiding individuals on their journey toward meaningful, long-term employment.
Learn more about us here:
About the Role
As a Senior Case Management Officer, you'll deliver high-quality, strengths-based case management to a diverse caseload.
You'll work closely with job seekers to set and achieve personal and employment goals, using culturally appropriate and person-centred approaches. Your work will focus on empowering individuals to overcome barriers to employment and connecting them with internal programs and community supports that foster success.
Key Responsibilities:
* Provide effective, strengths-based case management and employment support.
* Maintain regular engagement with clients using culturally sensitive, individualised approaches.
* Connect clients to resources, training, and support services that promote job readiness.
* Contribute to a collaborative and supportive team culture.
* Accurately document client interactions and maintain comprehensive case notes.
Essential Experience:
* Experience supporting clients with complex needs (e.g. disability, substance use, homelessness, domestic violence, or mental health challenges).
* Proven ability to engage and work respectfully with Aboriginal and Torres Strait Islander people and organisations.
* Understanding of the social and economic challenges in rural and remote communities.
* Demonstrated ability to deliver creative, flexible case management solutions for disadvantaged job seekers.
* Proficiency in Microsoft Office Suite and experience using databases and maintaining accurate case notes.
Other Requirements:
* A current C class motor vehicle license
* National police check
Why Work at Job Pathways?
* Attractive leave entitlements to enjoy the Kimberley lifestyle
* Salary sacrificing to boost take-home pay
* Annual Health and Wellbeing allowance
* Confidential counselling via Employee Assistance Program
* Professional development and training support
* Supportive and positive team environment
How to Apply:
If you share our values of Courage, Commitment, Care, and Collaboration, we'd love to hear from you.
For a copy of the Position Description, enquiries, or to submit your application, email:
To apply, provide a cover letter along with a current resume.
Job Pathways may reserve the right to fill the position prior to the ad closure date should a successful candidate arise.
Location: Kununurra, Western Australia, 6743 (note: housing is not provided).