About the role
We are seeking an experienced Store Manager to oversee the operations of our thriving Total Tools store in Hervey Bay, Queensland. In this full-time role, you will be responsible for driving sales, managing a team of passionate retail professionals, and ensuring exceptional customer service. The Store Manager position is a pivotal part of our company's growth strategy, and you will play a key role in contributing to the success of our local Hervey Bay store.
What you'll be doing
1. Overseeing all aspects of store operations, including inventory management, staffing, and financial performance
2. Leading, motivating, and developing a team of retail associates to deliver outstanding customer experiences
3. Driving sales and profitability through effective merchandising, promotions, and customer engagement
4. Ensuring compliance with company policies, procedures, and health and safety regulations
5. Analysing and interpreting sales data to identify opportunities for improvement
6. Collaborating with the regional management team to implement strategic initiatives
What we're looking for
1. Minimum 3 years of experience in a retail management role, preferably in the hardware or home improvement industry
2. Demonstrated success in leading and motivating a team to achieve sales and operational targets
3. Strong problem-solving and decision-making skills, with the ability to think strategically
4. Excellent communication and interpersonal skills to build relationships with customers and staff
5. Proficient in using retail management software and data analysis tools
6. A passion for the hardware and home improvement industry, and a commitment to providing exceptional customer service
What we offer
At Total Tools Hervey Bay, we are dedicated to fostering a positive and rewarding work environment. As a member of our team, you will enjoy competitive remuneration, opportunities for career advancement, and a range of employee benefits, including:
1. Comprehensive training and development programs
2. Discounts on in-store products and services
3. Flexible work arrangements and work-life balance initiatives
4. A collaborative and supportive team culture
About us
Total Tools is a leading retailer of high-quality tools, equipment, and accessories for the home improvement, trade, and DIY markets. With over 100 stores across Australia, we are committed to providing our customers with the best selection, expert advice, and exceptional service. As a rapidly growing company, we offer our employees the opportunity to be part of an exciting and dynamic industry, with plenty of room for professional development and career advancement.
Apply now
If you are an experienced retail manager who is passionate about the hardware and home improvement industry, we encourage you to apply for this exciting opportunity. Submit your resume and cover letter to [email protected]