Please note: Our Talent Acquisition team will be taking a scheduled break over the festive period beginning 22 December. We will resume reviewing applications and responding to enquiries from January. We appreciate your understanding and patience during this time and wish you a safe and enjoyable holiday season.
Role Overview
As a Manager in the Customer Advisory team, you will conduct detailed due diligence assessments, provide practical compliance advice, and support the implementation of the new AML / CTF law reforms.
Responsibilities
* Conduct due diligence assessments of high‑risk customers to ensure compliance with AML / CTF obligations and internal policies.
* Review and analyse complex corporate structures and provide clear, well‑reasoned recommendations to mitigate financial crime risks.
* Review and advise on complex lending transactions and new‑to‑bank customers with high‑risk or complex structures.
* Support the Financial Crimes Intelligence Unit by assessing and responding to emerging risk typologies relevant to Business Banking.
* Assist in reviewing and assessing transaction monitoring controls implemented for Business Banking products.
* Support the implementation of the new AML / CTF law reforms within Business Banking processes and controls.
* Contribute to the development and maintenance of policies, procedures, and guidance materials relevant to customer advisory.
* Partner with Line 1 Business Banking stakeholders to implement and embed the financial‑crime risk management framework.
* Deliver guidance, training, and support to uplift business stakeholder capability on financial‑crime risk awareness.
Qualifications & Experience
* Tertiary qualifications in business, finance, law, or a related discipline (preferred).
* Relevant industry certifications (e.g., ACAMS) desirable.
* 4–6 years' experience in AML / CTF, Sanctions, or ABC compliance within financial services or a regulated environment.
* Strong knowledge of AML / CTF regulations, with demonstrated experience in customer due diligence and reviewing complex structures.
* Experience in advising on complex lending transactions and new‑to‑bank onboarding.
* Familiarity with transaction monitoring controls and their application in Business Banking products.
* Strong analytical and problem‑solving skills with the ability to assess emerging risks.
* Excellent communication and stakeholder engagement skills, with the ability to influence and partner effectively across the business.
What It's Like Working With Us
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, and sexual orientations. We are committed to building a respectful, inclusive, and flexible workplace that reflects the diversity of our customers and society.
If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application.
Application Process
If you're already part of the Commonwealth Bank Group (including BankWest, Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
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