About the Company As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au Culture Our employees enjoy working with MSS because we: Have a high people and culture focus; Offer extensive development and progression opportunities; Provide stability and certainty in a role; Work collaboratively together and are high achievement focused; And because we know how to have fun whilst getting the job done. Provide static and crowd control duties, access control and monitor the control room at our prestigious client sites in Townsville. Permanent Full Time & Part Time | $26.12 - $26.99 ph + applicable penalties Multiple rosters available including Monday to Friday Join an Employer of Choice which provides perks in health, finance & more About the Role The position is primarily responsible for providing a security presence whilst remaining alert and focused. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will also build strong relationships with your internal stakeholders. We have multiple clients in the Townsville region, you will need to have 24/7 availability. However we also have a Part Time position available on a Monday to Friday roster for someone looking for work life balance. Duties include but are not limited to: Mining Security Officer: Conduct Access Control duties Authorised Entry Management of clients and customers Access Card creation and the use of Gallagher system Lock and unlock buildings and manage key's including sign in/out Respond professionally, courteously, and promptly to all customer enquiries Corporate Security Officer Operate the control room Provide security, static guarding, crowd control and mobile patrols on site Enforce local council laws Event coverage required on an Adhoc basis Respond professionally, courteously, and promptly to all customer enquiries Retail Security Officer: Respond to all customer enquiries Conduct foot patrols Monitor CCTV Liaise with police and emergency response services Complete reports and computer use Skills & Experience QLD Security Licence – Unarmed and Crowd Control as a minimum Certificate II in Security Operations Current First Aid and CPR certification Current Open Drivers Licence Covid vaccinations – highly desirable Have an intermediate level of proficiency in all Microsoft Office applications If you are interested in joining the security industry but do not hold a qualification or licence, please take the time to consider our Scholarship Program. Further information can be found on our website www.msssecurity.com.au/employment/scholarships Master Licence Number – 41299 How to apply MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.