Hotel/Venue Manager
Rambutan Resort Townsville
Location: Townsville, QLD | Type: Full-time
Rambutan Resort Townsville, an award-winning boutique hotel located in the heart of Townsville City, is seeking an enthusiastic and experienced Hotel/Venue Manager to oversee the day-to-day operations of our 45-room resort. Situated near the iconic Strand, the resort offers a perfect mix of modern accommodation and coastal charm. Townsville's growing economy, expanding tourism sector, and stunning natural surroundings make it an ideal location for those looking for a sea change and a dynamic place to grow their career.
As the Hotel/Venue Manager, you will lead a dedicated team, ensuring exceptional guest experiences and the smooth operation of the hotel. Sponsorship and Relocation is available for the right candidate. This role may also suit a management couple, with the opportunity to work together in a vibrant and supportive environment.
Key Responsibilities:
* Manage the daily activities of the hotel to ensure exceptional guest satisfaction and operational excellence.
* Supervise Front Desk and housekeeping to ensure a seamless guest experience and smooth operations.
* Develop and implement strategies to increase revenue, focusing on room occupancy and overall operational efficiency.
* Monitor budgets, forecasts, and financial performance, ensuring cost efficiency while driving profitability.
* Inspire, lead, and develop a high-performing team, fostering a culture of continuous improvement and operational success.
* Ensure adherence to health, safety, and licensing regulations.
* Build and maintain relationships with both internal teams and external stakeholders to ensure a smooth and efficient operation.
About You:
* Demonstrated experience in a Hotel/Venue Manager or similar role.
* Strong leadership skills with the ability to motivate and develop a diverse team.
* Solid knowledge of financial management, forecasting, and budgeting in the hospitality industry.
* A track record of increasing revenue through effective strategies and initiatives.
* Excellent communication skills and a customer-first approach.
* A genuine commitment to delivering outstanding guest experiences.
We offer a competitive salary, negotiable based on experience, with opportunities for career development and progression. This is a full-time role reporting directly to Head Office, working alongside the broader management team. You'll be part of a supportive environment, allowing you to grow and make a tangible impact on the resort's success.
As part of a leading regional hospitality business, you'll have the opportunity to progress your career in a dynamic setting. Sponsorship is available for the right candidate.
If this opportunity aligns with your experience and career aspirations, please click the 'Apply' button below and submit your CV and Cover Letter. We look forward to hearing from you