Job Opportunity
This role plays a vital part in ensuring efficient data processing, administrative tasks, and clerical duties related to retail sales activities as directed by the Sales Administration Team Leader and Service Delivery Manager.
Excellent communication skills and ability to multitask will ensure smooth operations and exceptional customer service.
Responsibilities Include:
* Efficiently process sales orders for sales staff or as delegated.
* Manage the entire order process, customer accounts, stock allocation, delivery coordination, organise customer training and network installation.
* Compile and prepare paperwork for financed orders, ensuring settlement with Toshiba in line with sales order recognition timelines.
* Ensure orders are invoiced and recognised in the correct revenue month, meeting sales goals and adhering to policies.
* Address customer inquiries and escalate issues for prompt resolution.
* Create service contracts for orders and devices, ensuring accurate coverage.
* Process supplier invoices for timely payment.