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Internal technical sales representative (brisbane)

Brisbane
SRO Technology
Technical Sales Representative
Posted: 29 September
Offer description

Our business is growing, and we're expanding our technical sales team to support this exciting growth across both the **SRO Technology** and **Ramsey** brands.

We're on the lookout for a technically minded and customer-focused individual with strong communication skills, a solutions-oriented approach, and a passion for helping clients solve real-world problems. If you thrive in a fast-paced, collaborative environment and enjoy the challenge of technical sales, we want to hear from you.

**About Us**

**SRO Technology** is a leading Australian-owned specialist in **bulk materials measurement**. We are trusted experts in dynamic weighing, density gauges, and tramp metal detection, helping customers across mining, manufacturing, and processing industries optimise their operations through precision and reliability.

In 2024, we proudly became the custodians of the globally respected **Ramsey** brand. Known for its quality, accuracy, and reliability, the Ramsey product line includes bulk weighing, monitoring, and inventory control systems. SRO Technology is committed to sustaining and rebuilding the Ramsey supply chain to ensure continued support for our customers.

**SRO Values**

Our values of **Teamwork**, **Trust**, **Customer Focus**, **Technical Integrity**, and **Boldness**guide everything we do — from supporting our team to delivering outstanding service to our customers.

**Key Responsibilities**
- Qualify opportunities from local and international customers, ensuring technical accuracy and commercial alignment
- Support the full sales cycle—from initial enquiry to product specification, quotation, order processing, delivery, and after-sales service
- Maintain and update CRM systems, prepare quotes, follow up leads, and ensure pipeline visibility
- Work closely with engineering, service, and manufacturing teams to deliver tailored customer solutions
- Be the internal technical advocate for customers—manage escalations, returns, and post-sales feedback professionally and promptly
- Identify cross-selling and upselling opportunities within customer portfolios
- Assist with compiling and preparing technical documentation and tender submissions for major projects

**About You**
- Background in technical or engineering-related fields (e.g. Electrical, Instrumentation, Mechatronics or similar) an advantage
- Ideally, you'll have 1 to 5 years of experience in a technical sales or product support role. However, this isn't essential - if you bring the right attitude.
- Confident in or willingness to interpreting technical drawings, schematics, specifications and datasheets
- Strong written and verbal communication skills with a passion for customer service
- Technically curious, commercially aware, and driven to learn and grow
- Proficient in CRM and quoting software, plus the MS Office suite
- Industry experience in **weighing**, **instrumentation**, **mining**, or **industrial automation** is highly regarded
- A valid Police Check is required, or willingness to obtain one

**What's in it for You?**
- Be part of a growing, respected Australian company
- Flexible work environment with genuine work-life balance
- Work alongside experienced engineers and industry specialists
- Career development opportunities into external sales, account management, or technical leadership
- Varied role with exposure to diverse industries, products, and projects

**Job Types**: Full time, Permanent

Pay: $65,000.00 - $75,000.00 per year

Application Question(s):

- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have experience preparing and submitting tenders?
- Which Microsoft Office products are you experienced with?

**Experience**:

- Internal Sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

📌 Internal Technical Sales Representative
🏢 SRO Technology
📍 Brisbane

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