Program Manager - Home Care Are you an experienced and values-driven leader ready to shape and grow a high-quality Home Care program? We are a well-established, community-focused not-for-profit organisation delivering aged care, disability and community services. Our mission is simple: to help people live safe, supported and fulfilling lives within their own homes and communities. We are seeking a Program Manager - Home Care to lead and strengthen our Support at Home (formerly Home Care Package) services. This is a senior leadership role responsible for operational delivery, program growth, clinical oversight and service excellence. The Opportunity Reporting to the General Manager, you will oversee the performance, compliance and strategic growth of the Home Care program. You will provide strong leadership to Care Managers and support staff, while ensuring services remain person-centred, compliant and financially sustainable. This role is central to shaping safe, high-quality services that enable older people to remain independent at home. Key Responsibilities Program Leadership & Growth Lead and expand the Home Care program to improve client outcomes and service reach Develop and implement growth strategies Oversee intake processes and ensure individualised, evidence-based care planning Strengthen the organisation's market presence and service uptake Quality, Clinical Governance & Compliance Ensure compliance with Aged Care Quality Standards and relevant regulatory frameworks Provide clinical oversight and manage program risk Monitor performance through reporting, data analysis and quality reviews Team Leadership Lead recruitment, onboarding, supervision and staff development Foster a positive, professional and improvement-focused team culture Support workforce capability and compliance Stakeholder Engagement Build strong relationships with clients, families and referral partners Collaborate internally and externally to ensure seamless service delivery Professionally manage and resolve service matters Operational Management Oversee reporting, budgeting and program performance Support efficient service coordination and workforce planning Contribute to broader organisational initiatives About You Diploma or higher qualification in Community Services or related field Clinical experience (qualification desirable but not essential) Proven experience managing aged or community care programs, ideally Support at Home/Home Care Packages Strong knowledge of Aged Care Quality Standards and compliance requirements Demonstrated business development and growth capability Strong leadership, communication and stakeholder engagement skills Analytical, organised and solutions-focused Why Join Us? Join a respected, values-driven organisation committed to improving the lives of older people in the community. This is an opportunity to make a tangible impact while leading a growing and essential service. If you are passionate about helping people live well at home and ready to drive service excellence, we'd love to hear from you.