Lead Boutique Team
GS Diamonds Australia is seeking a passionate and experienced Boutique Manager to lead our Perth team in the heart of London Court.
This is an excellent opportunity for a natural leader with strong sales, communication, and customer service skills to drive sales targets while delivering 5-star client experiences.
You will be responsible for leading, coaching, and supporting your boutique team, managing CRM and POS systems, and handling rosters, team development, and boutique presentation.
To succeed in this role, you will need previous retail management experience, preferably in luxury or jewellery retail, and a proactive, can-do attitude and team spirit.
The ideal candidate will have a customer-first mindset, attention to detail, and confidence using CRM and POS tools.
We offer a range of benefits, including yearly training grants, quarterly reviews, and clear paths for promotions. Our team is collaborative, supportive, and values-driven.
Our Perth store is located in one of the city's most iconic shopping precincts, offering a unique and exciting work environment.
* Key Responsibilities:
* Lead and develop a high-performing boutique team
* Drive sales targets and deliver exceptional customer experiences
* Manage CRM and POS systems to optimize sales and customer engagement
* Handle rostering, team development, and boutique presentation
* Requirements:
* Previous retail management experience, preferably in luxury or jewellery retail
* Strong leadership, sales, and communication skills
* Customer-first mindset and attention to detail
* Confidence using CRM and POS tools
* A proactive, can-do attitude and team spirit