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Director, national anti-scam centre, el2 (ea2025/143)

Canberra
ACCC
Posted: 26 August
Offer description

* Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
* Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
* Do you want to work at the centre of Australia's national response to scams and driv4 innovative, intelligence led and collaborative approaches to tackling financial crime?

Then this is the place for you At the ACCC, we're proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It's why we're driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It's why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that's true to who you are – and that's the you we want working alongside us.

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

What you will do as the Director, National Anti-Scam Centre
* Plan and lead fusion cells comprising cross sector participation focused on priority scam threats, ensuring clear objectives, outcomes focus and strong partner engagement.
* Design and implement processes for intelligence and data sharing across government, banks, telco, digital platforms and other organisations in the scam ecosystem.
* Oversee development of scam typologies, indicators of compromise and actionable intelligence products to inform prevention and disruption.
* Drive innovative approaches to improve data quality, interoperability and automation across reporting and detection systems.
* Lead a team of professionals, role modelling our leadership behaviours, supporting a professional and collaborative working environment, coaching, giving continuous feedback, resolving conflict and facilitating career development
* Represent the ACCC and NASC in high level forums, partnerships and policy processes relating to scams, fraud, data sharing and intelligence.

About You

In order to succeed in the role, you will have:
* In-depth experience in leading multi-organisation taskforces, joint operations or facilitating public private partnerships in a fast paced environment.
* An extensive understanding of Australian information management legislation, standards, policies and authorities.
* Excellent stakeholder management and communication skills.
* Highly developed project management skills including the ability to manage multiple work streams concurrently, manage competing priorities and adhere to strict deadlines.
* An understanding of scams, financial crime, fraud or cybercrime intelligence, digital ecosystems, data analytics or consumer protection.
* Relevant tertiary qualifications or demonstrated experience in intelligence, criminology, cyber security, information systems, economics, law, data analysis, public policy, project or program management, or related discipline.

To find out more about us and the role, please read the Candidate Kit.

How To Apply

You will be asked to answer two behavioural questions (refer to the Candidate Kit) and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum)

Salary: $143,411 - $168,064 (plus 15.4% superannuation)

Contact Officer: Jayde Richmond, 03 9658 6460

Applications Close: 11:00pm (AEST), Sunday 31 August 2025
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