Leading Operations Excellence
We're expanding our operations in South-East QLD and seeking a seasoned State Operations Manager to drive efficiency, improve processes, and lead a high-performing team of drivers. This pivotal role will play a key part in achieving business objectives.
The successful candidate will oversee the management of 15 trucks and tankers located at Wulkuraka and Stapylton, working closely with service providers to ensure vehicles remain safe, efficient, and compliant.
A strong focus on customer satisfaction is required, with an emphasis on providing excellent and reliable service. Our tankers operate 24/7, and the National Operations Support manager provides weekend and leave support.
About the Role:
* Manage the everyday running of the operation, allocating and scheduling loads as needed.
* Ensure adherence to all OH&S policies and procedures, maintaining equipment to a high standard.
* Build and maintain positive relationships with customers and source owners.
* Continuously identify opportunities for improvement throughout the business.
Requirements:
* Proven experience in operations management within the transport and logistics industry.
* Strong leadership and team management skills, with excellent strategic thinking and problem-solving abilities.
* In-depth knowledge of operational best practices and industry standards.
* Ability to drive change and implement process improvements, with exceptional communication and interpersonal skills.
* A commitment to safety, quality, and customer satisfaction.
* Solid MS Office knowledge, with experience in Freight 2020 & Truck telematics an advantage.