A governmental department in Mackay Regional is seeking an APS6 Senior Complaints Officer to manage external complaints at the Administrative Review Tribunal. The role demands strong analytical skills, problem-solving abilities, and experience in complaint management. Applicants must be Australian citizens and are expected to handle sensitive issues with empathy. The position is full-time and offers a remuneration range of $94,563 - $106,394 per annum plus superannuation.
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