The Multimedia Services Coordinator oversees all operational activities under the Multimedia scope and is responsible for ensuring that all these activities are delivered to expected levels of quality.
When required, they assist the Specialist in advising sales and planning teams in the design of AV services in the Multimedia area. The Multimedia Services Coordinator will be required at times to provide cover for the Specialist and take on all or some areas of their responsibility.
The role will be a split of office‐based tasks and providing technical expertise on the floor. Floor duties may involve assisting and coordinating crew with setting and operating equipment that is within the remit of the discipline, supporting the digital signage system or other duties as required.
Key Accountabilities
* Provide direction to technicians, service managers and coordinators, in the use and operation of equipment.
* Support the specialist in the implementation and maintenance of systems to ensure we align ourselves with industry‐standard practices.
* Ensure that all equipment is maintained for show‐ready state and is compliant with the AMAF schedule.
* Produce SWMS and other safety documentation for specialist‐related activities.
* Contribute to the recruitment and upskilling of technicians in line with MCEC needs in the specialised area.
* Assist the Specialist in any areas relating to customers that is required.
About you
* White Card
* EWP license
* Applicable high risk work licences
* Extensive knowledge and experience in the disciplines of digital technologies, specifically:
* Operations of a professional broadcast or digital events company
* Specialised understanding of live streaming technologies, including online webcasting and simulcasting
* Understanding and experience with digital event platforms, streaming services and online content management platforms
* High level of knowledge of vision mixers and professional broadcast equipment
* Content delivery methodology and systems including implementation
* Understanding of video standards
* Understanding of network protocols and experience with networking and IT solutions
* Proven capability in leading technical teams
* Be comfortable working at heights
* Knowledge and prior experience of Digital Signage systems is preferable
Why You'll Love It Here
We know work is just one part of life, so we're all about flexibility, balance, and perks that actually matter.
Here's what's in it for you:
* Exclusive perks and discounts on parking, dry cleaning, dining, childcare, and healthcare.
* 14 weeks paid parental leave.
* Extra leave options, including paid pet, volunteer, and study leave, plus Healthy Days when you need a reset.
* Discounted lunches catered by our Chefs each day.
* Keep cup incentive with an exclusive staff coffee deal at our Cafés.
* Confidential counselling and Healthy Day leave through our Employee Assistance Program.
* Discounted gym and pool access with Fitness Passport.
* Financial coaching through Money Assist.
Make an Impact
We don't just talk about community; we invest in it. Through our partnerships with leading Australian charities, we contribute nearly $2 million annually to causes that champion sustainability, inclusivity, and innovation.
Why choose us?
At MCEC, we're not your typical event venue. We're a dynamic team passionate about bringing event ideas to life. With over 1,000 bespoke events yearly, we pioneer new possibilities in event excellence. Our people are not just the best at what they do, they're the best at doing things no one else has done before.
Acknowledgement of Country
Built on the banks of the Birrarung (Yarra River), Melbourne Convention and Exhibition Centre acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC. We recognise the ongoing significance of the Birrarung to Traditional Owners as a life source and a meeting place for millennia and seek to honour this long‐standing tradition of building community and exchanging ideas on these lands.
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